Welcome to the Jack the Ripper tour FAQ page – we’ve put together a selection of the most frequently asked questions regarding our tour.
Q: How much is the Jack the Ripper walking tour?
A: Tickets for the tour are available to book online at £12.50 per person.
Get in touch with us if you are interested in a private tour as prices will differ according to your requirements and group size.
Q: What time does the Jack the Ripper tour start?
A: The tours start at 2.30pm and 7.30pm sharp every day, plus 4.30pm on selected dates only. Please arrive at the designated meeting point 10 minutes early to avoid missing the beginning of your tour.
Q: Where does the Jack the Ripper tour start?
A: The Jack the Ripper tour starts outside the front doors of the Whitechapel Art Gallery, which is located just outside exit 3 of Aldgate East Station (77 Whitechapel High Street, E1 7QX).
If you are travelling via tube, you will need to leave the tube at Aldgate East Station and follow the signs for the Whitechapel Art Gallery – this will lead you to exit 3 where your tour guide will be waiting for you.
Should you disembark at Aldgate Station, coming out of the station with Aldgate House on your left, proceed left up Aldgate High Street towards Whitechapel Art Gallery. The journey time is approximately 0.3 mile or 6 minutes’ walk. You will pass an Aldgate East station exit on your way but keep going until you see the large Whitechapel Art Gallery sign.
For up-to-date travel information, please visit the Transport for London website.
Q: Where does the Jack the Ripper tour end?
A: The tour lasts approximately 1 hour 45 minutes, and ends around the back of Spitalfields market and the Ten Bells pub.
Q: Where does the Jack the Ripper tour go?
A: On the Jack the Ripper walking tour we will lead you back in time to each of the murder scenes, show you the pubs where the victims and Jack the Ripper himself (or herself!) may have enjoyed a drink, and walk the streets the killer would have walked down – some still boasting the original cobblestones where these heinous crimes took place. You will also visit the street where Jack the Ripper left a vital piece of evidence, and finally, we will round off the tour with a discussion about who the elusive killer could have been.
You can view a full itinerary of your tour here.
Q: What makes our Jack the Ripper tour the number one in London?
A: We are the only Jack the Ripper walking tour to offer Ripper-Vision. Take a glimpse into the past and immerse yourself in Victorian London and the horrors of the crime scene photographs from the investigation up close. In addition, our tour guides are true experts in the world of Jack the Ripper and are extremely passionate about the subject. Their retelling of the infamous story will have you hooked on every word, eager to learn more and find out who the elusive Jack the Ripper really was…. can you solve the 130-year-old mystery?
Q: What will I learn on the Jack the Ripper tour?
A: While on the Jack the Ripper tour, not only will you learn where and how Jack the Ripper’s victims perished, but we will also talk in depth about the police investigation, the repercussions the killings had and who the suspects were. All of our tour guides are experts on the subject of Jack the Ripper and will happily answer any questions you may have on either the tour or Jack the Ripper.
Q: Can I take pictures and video on the tour?
A: Absolutely! You are welcome to take pictures and film during the tour, however, we do ask you to be respectful of your fellow tour attendees and the surrounding public.
Q: What should I wear?
A: Please dress according to the weather with comfortable walking shoes. It has been known to ‘occasionally rain’… in London(!) so please bring an umbrella and wrap up warm on colder days – especially during the evening.
Q: What if we are running late?
A: If you are running late please call us at your first opportunity on 07803 067544.
However, if you arrive at the meeting point and the guide is not there, please proceed to our first stop on Gunthorpe Street. The guide will begin the tour here and will be at this juncture for around 10-15 mins before moving on to Thrawl Street.
Unfortunately, beyond this point, we will be unable to guide you to the group. However, we are able to reschedule your tickets for another date; just email us with the name you are currently booked under and the date you wish to reschedule your booking for.
Q: Are there any toilet stops along the way?
A: During the walking tour we do not pass any public toilets, so it is recommended to take care of this before you join the waiting group. While we do pass by several pubs on the walking tour, it is at the discretion of the pub management if you can use the toilet without purchase.
Q: Is the Jack the Ripper walking tour scary?
A: While the content of the Jack the Ripper story isn’t for the faint-hearted, our walking tours don’t include jump scares or fake atmospheric elements. Instead, we let the city provide all the atmosphere you need. This makes our tours particularly popular on cold, dark and occasionally foggy autumn/winter evenings in London, much like the nights on which the fateful murders took place.
Q: What if we can’t make our tour?
A: Don’t worry! All our Jack the Ripper tour tickets are valid for 6 months from the date of your originally booked tour and can easily be rescheduled by emailing us at firstname.lastname@example.org. Alternatively, you can send us a text on 07803 067544.
Q: What if I have difficulty booking on the website?
A: Feel free to give us a call on 07803 067544 and we’ll book you in.
Q: What if it’s raining?
A: The tour proceeds regardless of the weather; however, you can always move your tickets to another day should you wish to. Simply email us and let us know or send us a text on 07803 067544.
Q: Is the tour disability-friendly?
A: We can cater to disabilities on the tour, just let us know in advance if any special requirements are necessary. The tour is also accessible to wheelchair users and we’ve had many wheelchair users on the tour previously with no problems.
Q: Do you sell gift vouchers?
A: Yes. Vouchers are valid for 12 months and are emailed directly to you upon purchase. Vouchers make an ideal gift for any occasion and can be purchased online, here.
Q: Do you organise private Jack the Ripper Tours?
A: Yes! To get the best prices for a private Jack the Ripper walk, simply email us with your requirements. Please ensure you include group size, preferred dates and the time you would like to start your tour. Alternatively, call our dedicated private tour line on 07795 080615 and we will get you booked in.
Q: Do you organise private Jack the Ripper school tours?
A: Yes, we have been voted number one for school tours and hold the Learning Outside the Classroom quality badge! Our guides have extensive knowledge on how to hold the attention of all age groups – from primary school children all the way to university graduates – ultimately making us the leading tour agent for most London-based and national education providers.
Private Jack the Ripper school tours can be arranged on a day and time that suits your group. To book your students on the tour please email us or call our dedicated school tour line on 07795 080615. To enable us to provide you with a tailored quote, we will need your estimated group number and the date and time you wish to attend the tour.
We are currently the only tour provider using hand-held projectors on our expeditions, which will, no doubt, obtain the undivided attention of your students! Find more information on our private school tours here.
Q: Can we buy Jack the Ripper books and merchandise?
A: Absolutely! We have a wide variety of Jack the Ripper books, DVDs, t-shirts and other true crime-related merchandise available to buy on our online store. What’s more, we ship internationally, and most orders are processed the very same day. Click here to visit our online shop.
Q: Do you run other tours in London?
A: Contact us for more information.
Q: Have there been any famous faces on the tour?
A: Our Jack the Ripper walking tour has been a popular option for lots of celebrities including (but not limited to):
Q: Where can we learn more about Jack the Ripper?
A: Our Jack the Ripper tour site has a wealth of information available for you to explore; our Jack the Ripper Casebook contains all the latest theories, research and discussions on the Ripper case, too! Take a look at the casebook, here.