FAQ’s

Q: What time does the Jack the Ripper tour start?

A: The tours start at 2.30pm and 7.30pm sharp every day. Please arrive at the designated meeting point 10 minutes early to avoid missing the beginning of your tour.

Q: Where does the Jack the Ripper tour start? 

A: The Jack the Ripper tour starts outside the front doors of the Whitechapel Art Gallery, which is located just outside exit 3 of Aldgate East Station (77 Whitechapel High Street, E1 7QX).

If you are travelling via tube, you will need to dismount the tube at Aldgate East Station and follow the signs for the Whitechapel Art Gallery – this will lead you to exit 3 where your dedicated tour guide will be waiting for you.

For up-to-date travel information please visit the Transport for London website.

Q: Where does the Jack the Ripper tour end?

A: The tour lasts approximately 1 hour 45 minutes, and ends round the back of spitalfields market and the ten bells pub

Q: What should I wear?

A: Please dress according to the weather with comfortable walking shoes.  It has been known to ‘occasionally rain’… in London(!) so please bring an umbrella and wrap up warm on colder days – especially during the evening.

Q: What if we are running late?

A:If you are running late please call us on 07803 067544.

However, if you arrive at the meeting point and the guide is not there, please proceed to our first stop on Gunthorpe Street. The guide will begin the tour here and will be at this juncture for around 10-15 mins before moving on to Thrawl Street.

Unfortunately, beyond this point, we will be unable to guide you to the group. However, we are able to reschedule your tickets for another evening; just email us with the name you are currently booked under and the date you wish to reschedule your booking for.

Q: What if we can’t make our tour?

A: Don’t worry, all our Jack the Ripper tour tickets are valid for 6 months from the date of your originally booked tour and can easily be rescheduled by emailing us at info@thejacktherippertour.com. Alternatively, you can send us a text on 07803 067544.

Q: What if i have difficulty booking on the website? 

A: Feel free to give us a call on 07803 067544 and we’ll book you in.

Q: What if it’s Raining? 

A: The tour proceeds regardless of the weather; however, you can always move your tickets to another day should you wish to. Simply email us and let us know or send us a text on 07803 067544.

Q: Do you sell gift vouchers? 

A: Yes. Vouchers are valid for 12 months and are emailed directly to you upon purchase. Vouchers make an ideal gift for any occasion and can be purchased online, here

Q: Do you organize private Jack the Ripper Tours? 

A: Yes! To get the best prices for a private Jack the Ripper walk, simply email us with your requirements. Please ensure you include group size, preferred dates and the time you would like to start your tour. Alternatively, call our dedicated private tour line on 07795 080615 and we will get you booked in.

Q: Do you organize private School Tours?

A: Yes, we have been voted number one for school tours and hold the Learning Outside the Classroom quality badge! Our guides have extensive knowledge on how to hold the attention of all age groups – from primary school children all the way to university graduates – ultimately making us the leading tour agent for most London-based and National education providers.

On our Jack the Ripper school tour our guides cover the National Curriculum; challenging your students to answer questions and debate the known facts about the Ripper case, the police investigation and the social conditions of the Victorian East End. These include the following:

Private Jack the Ripper school tours can be arranged on a day and time that suits your group. To book your students on the tour please email us or call our dedicated school tour line on 07795 080615. To enable us to provide you with a tailored quote, we will need your estimated group number and the date and time you wish to attend the tour

We are currently the only tour provider using hand-held projectors on our expeditions, which will, no doubt, obtain the undivided attention of your students!

Q: Can we buy Jack the Ripper books and merchandise?

A: Yes, we have a wide variety of Jack the Ripper books, DVD’s, t-shirts and other true crime-related merchandise available to buy on our online store. What’s more, we ship internationally and most orders are processed the very same day. Click here to visit our online shop.

Q: Do you run other tours in London?

A: We do, indeed! Our sister company, East End Tours Ltd has a wide variety of London walks available, including:

Tickets typically start at £10 per person and tours operate every day; check out their website here for up-to-date tour information.

Private tours for all of the above are also available; please email your enquiry along with your contact details to info@eastendtours.com.

Q: Where can we learn more about Jack the Ripper?

A: Our Jack the Ripper tour site has a wealth of information available for you to explore; our Jack the Ripper Casebook contains all the latest theories, research and discussions on the Ripper case, too! Take a look at the casebook, here.

Tours

 7 Days a Week

AT 2:30PM & 7:30PM

Tour Duration

1 hr 45 mins

Announcements

“Take the Ripper tour this Halloween
For more info click here!”

The Jack the Ripper Casebook